How often does time need to be approved?

A: Shifts need to be approved by the member/representative within 7 days of the service being rendered, or preferably at the time of service. The member/representative can approve the time at the end of each shift using the mobile app. Alternatively, the member/representative can approve the time on the Sandata web portal within 7 days after the shift end. The web portal allows for time to be approved daily, multiple times a week, or weekly. We recommend time is approved daily or multiple times a week.